Refunds Policy

This Refund Policy governs the terms and conditions related to refunds for bill negotiation services provided by Cable Tv Phone ("we," "us," or "our"). By engaging in our services, you agree to be bound by the following refund policy:

1. Refund Eligibility:

Refunds will be considered if no measurable savings are achieved through our bill negotiation services on the bills specified by the Client during the free consultation.

2. Application for Refund:

To request a refund, the Client must submit a written request within [7 days] from the date of receiving confirmation that no savings were secured on the specified bills.

3. Evaluation Process:

Refund requests will be thoroughly evaluated to verify that no savings were achieved on the specified bills during the negotiation process. The decision to issue a refund is at the sole discretion of Cable Tv Phone .

4. Refund Amount:

If the refund request is approved, the refund amount will be equal to the fees paid by the Client for the bill negotiation services related to the bills for which no savings were achieved.

5. Payment Method:

Refunds, when approved, will be issued to the original payment method used by the Client for the bill negotiation services.

6. Refund Processing Time:

Refunds will be processed within [7 days] from the date of approval of the refund request.

7. Exclusions:

No refunds will be provided for services where measurable savings were achieved on the specified bills, even if the Client is dissatisfied with the results.

8. Amendment of Refund Policy:

We reserve the right to amend this refund policy at any time. Clients will be notified of any changes, and the amended refund policy will apply to all future engagements.

9. Contact Information:

For refund requests or inquiries related to this refund policy, please contact Cable Tv Phone at or (866) 598 5246 By engaging in our bill negotiation services, the Client acknowledges that they have read, understood, and agreed to be bound by this refund policy.